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Product Support

Item Support Includes
  • Answering questions about how to use the item
  • Answering technical questions about the item
  • Help with defects in the item or included third party assets
  • Item updates to ensure ongoing compatibility and to resolve security vulnerabilities
Item Support Not Includes
  • Product customization and requests that require or involve custom coding
  • Installation of the item
  • Hosting, server environment, or software
  • Help from authors of included third party assets
  • Support for out-dated or modified products

Refund Policy

We Recommend to Visit Our Support Forum Before Proceeding For Refund. To be eligible for a refund, your reason for return must be genuine and approved by our support staff. Click here to know more about the refund policy